Plantory Terms of Service

Established: June 24, 2026
Last updated: July 17, 2026

These Terms of Service (these “Terms”) set forth the conditions for use of the iOS app “Plantory” and its related websites (collectively, the “Service”) provided by Verdo Lab (“we”, “us” or “our”). By using the Service, you are deemed to have agreed to these Terms.

Article 1 (Application)

1. These Terms apply to all relationships between you and us relating to your use of the Service.
2. Any individual rules or notices we post within the Service form part of these Terms.

Article 2 (Account)

1. You are responsible for managing your account credentials (email address, password, etc.) and must not allow any third party to use them, or transfer or lend them to any third party.
2. We are not liable for damage caused by inadequate management of credentials or by third-party use, except where caused by our willful misconduct or gross negligence.
3. When you use the Service as a guest (without an account), your data is tied to your device. It may be lost if you switch or reset the device or delete the app, and we have no obligation to restore it. Please register an account to protect important data.

Article 3 (Use by Minors)

If you are a minor, you must obtain the consent of a parent or legal guardian before using the Service (including purchasing the paid plan). Children under 13 may not use the Service.

Article 4 (Paid Plan “Plantory Pro”)

1. We offer a paid plan, “Plantory Pro” (JPY 480/month or JPY 4,800/year, tax included; App Store pricing may vary by region). The free plan allows up to 6 plants; Plantory Pro allows unlimited plants.
2. Purchases and payments are processed via in-app purchase through the App Store (Apple ID).
3. Subscriptions renew automatically and the same amount is charged at renewal unless you cancel at least 24 hours before the end of the current period.
4. You can cancel anytime from the subscription settings in iOS Settings. After cancellation, you retain access to paid features until the end of the period already charged.
5. Whether and how fees already paid are refunded is governed by Apple’s policies; as a rule, we do not provide separate refunds.
6. The price and content of the paid plan may change. For changes disadvantageous to users, we will give prior notice in the app or on our website.

Article 5 (User Content)

1. Rights to photos, text, and other data you register in the Service (“User Content”) belong to you.
2. We may use (including copy, transmit, and process) User Content free of charge only to the extent necessary to provide, maintain, and improve the Service (storage, sync, backup, display, share-card generation, etc.).
3. You must register only content to which you hold lawful rights, and you warrant that it does not infringe any third-party rights.

Article 6 (Prohibited Conduct)

In using the Service, you must not:

1. violate laws or public order and morals;
2. infringe intellectual property rights, portrait rights, privacy, or other rights or interests of us or any third party;
3. interfere or risk interfering with the operation of the Service;
4. gain or attempt to gain unauthorized access;
5. decompile, disassemble, or otherwise reverse engineer the Service;
6. copy, modify, redistribute, or use the Service for commercial purposes without authorization; or
7. engage in any other conduct we reasonably deem inappropriate.

Article 7 (Suspension and Termination of Accounts)

1. We may suspend your use of the Service or delete your account without prior notice if you: (a) breach any provision of these Terms; (b) are found to have provided false registration information; or (c) are otherwise reasonably deemed unsuitable to use the Service.
2. We are not liable for damage you incur from such measures, except where caused by our willful misconduct or gross negligence.

Article 8 (Changes, Interruption, and Termination of the Service)

1. We may interrupt all or part of the Service without prior notice where: (a) system maintenance, inspection, or updates are performed; (b) provision becomes difficult due to force majeure such as earthquake, fire, power outage, or telecommunications failure; or (c) we otherwise reasonably determine interruption is necessary.
2. We may change the content of the Service or terminate its provision. If we terminate the Service, we will in principle announce it in the app or on our website at least 30 days before termination.
3. We are not liable for damage you incur from measures under this Article, except where caused by our willful misconduct or gross negligence.

Article 9 (Disclaimer of Warranties)

1. The Service is provided “as is”. We do not warrant that the Service is free from defects in fact or in law (including defects relating to safety, reliability, accuracy, completeness, fitness for a particular purpose, or security, as well as errors, bugs, or infringement of rights).
2. Growth logs, notifications, and similar features assist your plant care; they do not guarantee any outcome for your plants.
3. You are responsible for backing up your User Content.

Article 10 (Limitation of Liability)

1. Where we are liable to you in connection with the Service, except in cases of our willful misconduct or gross negligence, our liability is limited to direct and ordinary damage actually incurred by you, and the total amount shall not exceed the total fees you paid to us during the 12 months preceding the occurrence of the damage (or JPY 5,000 if you are on the free plan).
2. The preceding paragraph does not exclude the application of the Consumer Contract Act of Japan or other mandatory provisions of law.

Article 11 (Exclusion of Anti-Social Forces)

You represent and warrant that you are not a member of an organized crime group or any equivalent anti-social force, and that you have no relationship with such forces.

Article 12 (Amendments to These Terms)

1. We may amend these Terms in accordance with Article 548-4 of the Civil Code of Japan.
2. When amending these Terms, we will announce the amended content and its effective date in the app or on our website a reasonable period before the effective date.
3. If you use the Service after the effective date, you are deemed to have agreed to the amended Terms.

Article 13 (Communications and Notices)

Communications and notices from us to you will be made by display in the app, posting on our website, or email to your registered address, and take effect at the time of display, posting, or transmission respectively.

Article 14 (Governing Law and Jurisdiction)

1. These Terms are governed by the laws of Japan.
2. Any dispute relating to the Service shall be subject to the exclusive jurisdiction of the Tokyo District Court as the court of first instance.

Contact

• Operator: Verdo Lab
• Address: Wind Ebisu Bldg. 8F, 2-4-8 Ebisu-nishi, Shibuya-ku, Tokyo 150-0021, Japan
• Email: [email protected]

For operator details, see the Legal Disclosure.