Plantory — Plant Collection Journal / Provided by Verdo Lab
Last updated: July 29, 2026
You can delete your Plantory account and its associated data at any time, by yourself. Use either of the methods below.
Your account and the associated data listed below are deleted immediately. Deleted data cannot be restored.
Note: if you signed in with Google or Apple, or if you are using the app as a guest (no account registered), password verification is not available on this screen. Please use Option 2 below (in-app deletion for these sign-in methods is coming in a future update).
If you cannot delete your account in the app, email us from your registered address with the subject “Account deletion request”. We will verify your identity and delete the account for you.
Email: [email protected] (English and Japanese)
Deletion is normally completed within 30 days of the request.
| Data | Handling |
|---|---|
| Account information (email address, display name, profile photo) | Deleted |
| Data you created (plants, growth logs, measurements, photos, wishlist, custom care types, in-app settings) | Deleted — including image files in storage |
| Purchase and billing history | Retained for the period required by tax and accounting law, then deleted. Purchase records held by the stores (App Store / Google Play) and by our subscription management provider are governed by their own policies. |
| Data in backups | Deleted within a reasonable period, except where retention is required by law. |
You do not have to delete your whole account to remove data. In the app you can delete items individually:
If you cannot do this in the app, email [email protected] and we will handle it for you.
See our Privacy Policy for how we handle data, and the Legal Disclosure for business details.